NHS Human Services, Inc.

Rolls Mechanical is excited to be hiring for a Residential HVAC Sales Manager. We are looking for an excited and driven individual to lead the residential division in sales, quality, efficiency and communication. Applicants must have prior experience that will allow them to properly perform takeoffs at walkthroughs, generate estimates and prepare projects so that the installation team is set up for success. Rolls Mechanical is proud to have the BEST team doing the BEST work for the BEST customers - if your work ethic and quality mirrors that mission, give us a call today to join the BEST!

Responsibilities

• Develop and implement effective sales strategies to achieve revenue targets
• Conduct market research to identify new business opportunities and trends
• Manage key accounts and build long-term relationships with clients
• Utilize technical sales knowledge to effectively promote products/services and provide estimates for necessary work to the clients
• Negotiate contracts and agreements to close sales deals
• Collaborate with the business development team to expand market reach
• Conduct sales visits to communicate and evaluate working being done and close deals
• Build the scope of work and complete take off of material needed for the installation team -- THIS IS A MUST!
• Provide exceptional customer service throughout the sales process
• Develop profitable sales and acquire customers through sales and marketing program
• Make recommendations to the customer regarding the different options they have to resolve their wants and needs
• Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as requested
• Communicate proper operation and owner's maintenance of the installed equipment to the consumer
• Answer related questions as to operation, features, and functions to the homeowner
• Perform required documentation for each installation and have client sign necessary paperwork, and collect payments as directed
• Develop self-generated leads through networking, data mining, referral generation from previous clients, etc.
• Perform load calcs to accurately size and design or confirm the existing design for all HVAC and plumbing systems and equipment
• Follow-up on all leads, proposal, and potential sales until closed or lost - then track lost sales
• Self-Generate new leads
• Update the Customer Relationship Management (CRM) system for each interaction
• Determine customer satisfaction with follow up on all installation/services sold,
• Have a good working knowledge of our products and services being offered - communicate any additional training you need
• Become knowledgeable of necessary municipalities code/plan requirements, permit requirements and submittal processes
• Communicate with field installation team throughout each project to assure proper, prompt completion of the job
• Work with management to establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
• Work with management to evaluate labor needs to support sales/growth of position/department
• Regularly review and monitor progress against goals and seek assistance as needed
• Ask for and obtain customer reviews
• Clean, neat, professional appearance
• Other duties as assigned

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Experience:

• HVAC sales: 3 years (Required)
• Residential HVAC: 8 years (Required)

Ability to Commute:

• Fenton, MI 48430 (Required)

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