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Job Information
Optum Services, Inc. Patient Access Representative Lead in Faribault, Minnesota
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Location: 200 State Ave, Faribault, MN 55021 Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record. Primary Responsibilities: Greets and welcomes patient in person Collects demographic and insurance information Checks in and interviews patient to complete appropriate paperwork Directs patient to their appointment or procedure Documents any issues and resolutions in electronic medical record Uses resources, tools and procedure to complete registration for complex accounts May assist in scheduling add-on appointments Verifies eligibility and benefits information for payers and interprets results focusing on complex billing situations Obtains cost information and explains information to patient if necessary Collects co-pay or deductibles Assists and counsel s patient with application process for available financial assistance programs Provides technical or functional direction for employees Uses resources, tools and procedures to complete accounts in assigned work queues Assists patient in completion of request for information forms and submits to appropriate department