Job Information
Robert Half Customer Service Specialist in Enon, Ohio
Description
We are offering a long-term contract opportunity for a Customer Service Specialist in Enon, Ohio, United States. The role revolves around coordinating with vendors and various departments, ensuring smooth operations for our retail business. The job demands a high level of organization, communication, and critical thinking skills, along with the ability to adapt to changing directions daily.
Responsibilities:
• Facilitate the introduction of new items by liaising with managers and vendors.
• Collect, organize, and forward necessary data to the next team.
• Manage the changes in information setup upon receiving requests, ensuring accurate data transmission.
• Troubleshoot issues related to product availability and sales, implementing effective solutions promptly.
• Maintain clear and efficient communication through email and Teams, dealing with internal and external customers, including stakeholders at various levels.
• Utilize Microsoft Excel to perform tasks such as vlookups, pivot tables, and data formatting.
• Take on a team lead role, guiding team members and ensuring work quality.
• Conduct data entry tasks combined with some analysis, ensuring high accuracy and speed.
• Display strong organization skills to manage multiple tasks simultaneously.
• Demonstrate critical thinking skills to resolve complex issues and make informed decisions.
For immediate consideration, call Alison at 937.224.8326.
Requirements • Proficiency in Microsoft Excel is necessary for handling data-related tasks.
• Strong customer service skills are required to ensure satisfaction of all parties involved.
• Experience in managing vendor relationships is crucial for effective coordination and cooperation.
• Ability to perform data entry tasks accurately and efficiently is essential.
• Research skills are needed to gather and analyze data relevant to the category.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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