NHS Human Services, Inc.

Join our Award-Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

In addition to winning the Gold Stevie Award for Employer of the Year in 2023, HUB is honored to be recognized by Forbes as one of America’s Best Large Employers in 2024. HUB also won the Insurance Business America’s 5-Star Diversity, Equity, and Inclusion Award for the past two years. Becoming a part of HUB means that you have the opportunity to thrive in a diverse, entrepreneurial, and fast paced team environment supported by over 19,000 professionals in 600 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

What You Bring:

You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent.

We currently have an opportunity for an Assistant Account Manager to join our Commercial Lines team in our Ellicott City, MD office.

The selected individual will be responsible for assisting Account Managers and Producers with the administration and servicing of accounts in accordance with the practices, policies, and procedures of the Company.

Job Responsibilities:

• Initiate the renewal process for existing policies by preparing the initial CNA Lawyers Professional Renewal Solicitation report to provide to Account Managers.

• Email brokered accounts with CNA Renewal Solicitation when application needs to be completed.

• Review CNA Notices of Cancellation by checking CNA’s Direct Bill System and alert the Account Managers so further action can be taken if necessary.

• Update all account information in the agency management system as needed. Attach Monthly Claim Review document from our Program Manager in agency management system for each account.

• Prepare letters for accounts when quote letters are not provided by the carrier or need to be adjusted for the client.

• Manage and reviews phone reports and serves as backup for the Receptionist.

• Scan incoming mail for the Lawyers Department and Personal Lines.

• Process outgoing mail for the office.

• Attend client/carrier functions as requested.

• Attend and complete any training sessions or assignments as required.

• Present a professional image as a representative of the company.

• Establish and maintain effective professional working relationships with co-workers, and every level of management.

• Communicate with co-workers, management, clients, and others in a courteous and professional manner.

• Conform with and abide by all regulations, policies, work procedures, and instructions.

• Other responsibilities and projects as assigned by Manager.

Qualifications:

• High School Diploma required; some college preferred.

• Proficiency with Microsoft Office products including Word, Excel, Power Point and Publisher.

• Ability to work both independently and as part of a team.

• Ability to pay attention to detail

• Ability to solve problems of a difficult procedural, organizational, administrative or technical nature.

• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

What We Offer You:

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:

• Medical, Dental, Vision and Prescription Drug Coverage

• Health Plan Reimbursement Program

• Health Savings Account (HSA)

• 401(k) Savings Plan

• Employee Assistance Program (EAP)

• Comprehensive Wellness Program

• Flexible Spending Accounts (FSAs)

• Life and Disability Plans

• Long-Term Care

• Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!

• Low-Cost Loan Program and Student Loan Resources

• Vacation, Holiday, Sick, and Personal Time Off

• Comprehensive Onboarding

• Continuing Education

• Flexible Work Arrangements

• Dress for Your Day Dress-Code

Employee Resource Groups and Voices of HUB Employee Groups:

All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.

Currently we have two ERGs:

• HUB Women Network

• HUB Black Inclusion Network

Our Voices of HUB Groups are:

• Asian Pacific Islander Voices

• Hispanic Voices

• HUB Young Professional Enrichment (HYPE)

• Indigenous Voices

• Pride Voices

• Military Veterans/Military Spouses & Families Voices

Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:

• Talent – the attraction, recruitment, and hiring of the best diverse talent;

• Culture - creating a culture of Inclusion and Belonging; and

• Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.

The expected salary range for this position is $20.51 to $28.20 hourly and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Apply today!

*LI-AM

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy (https://hubinternational.jobs/eeo/)

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