Job Information
Insight Global Inside Sales Coordinator (Elk Grove Village) in Elk Grove Village, Illinois
Job Description
Prospecting (75% of Job)
Identify existing customers to register through the use of reports and tools
o Engage customers in a systematic manner through phone calls and emails with the goal of registering every customer by promoting customer benefits
o Support customers in the onboarding process as well as providing support in navigating the Portal after registration
o Provide qualified leads to sales teams that may result from interaction with customers
o Update customer contact information in CRM to ensure accuracy
o Keep detailed records for customers contacted, registered, not registered, and notes from interactions
Processing registration requests
Follow up on all leads or requests from internal customers to register customers
o Follow up can include phone calls with customers and walking them through the registration process, as well as providing support in navigating the Portal after registration
o Provide qualified leads to sales teams that may result from interaction with customers
o Keep detailed records for customers contacted, registered, not registered, and notes from interactions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
2 to 3 years of relevant experience in communications or phone sales role
Proficient in the use of Microsoft Office, including Word and Excel.
Excellent organizational, interpersonal, verbal, and written communication skills 2-year business or marketing degree null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.