Job Information
Live Nation Usher in East Troy, Wisconsin
Job Summary:
The Role:
As an usher, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.
Job Functions:
Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean and presentable to the guest.
Resolve guest complaints or problems.
Examine tickets or passes to verify authenticity.
Provide assistance to with guests with special needs, such as helping with seat accommodations.
Show CARE by participating in venue recycling efforts before, during and after the show.
Guide guests to exits or provide other instructions or assistance in case of emergency.
May assist in verifying staff credentials to generally restricted areas.
Assist patrons by giving directions to places inside or outside the venue.
Ensure guests are safely enjoying the show.
Qualifications:
High School Diploma or equivalent preferred
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
This position starts at $16.00 per hour