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Job Information
Essentia Health Guest Services Agent in Duluth, Minnesota
Job Description
Job Description:
Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.Work Experience:East Market:Minimum of 1 year experience in an Information/Hospitality Desk or customer service environment.
Education Qualifications:
No educational requirements.
Licensure/Certification Qualifications:
Certification/Licensure Requirements:
- Basic Cardiac Life Support (BCLS) certification within 6 months of hire
Job Location: Building B - St Marys Medical Center
Shift Rotation: Weekend Status (United States of America)
Shift Start/End: /
Hours Per Pay Period:
Compensation Range: $15.32 - $22.98 / hour
Union:
FTE: 0.5
Weekends:
Call Obligations:
Sign On Bonus:
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.