Job Information
Covetrus North America, LLC Remote Customer Service Representative I (Remote) in Dublin, Ohio
Customer Service Representative SUMMARY Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance in the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe. This is a fully remote position. We have exciting opportunities for customer service professionals to join our growingCustomer Service Representativeteam. We are hiring for openings for our shift from 11:00am to 7:30pm CST. This person will possess organizational skills, proficiency with computer systems and the capacity to work both autonomously and in a team environment, all while maintaining a positive attitude. RESPONSIBILITIES Provides prompt and considerate service to all customers. Ensures that all requests/required data entry is accurate and completed on time. Maintains performance levels to specified goals. EDUCATION & EXPERIENCE High School Diploma or GED 1 year of Customer Service, Call Center preferred SKILLS & ABILITIES Knowledge of customer relations theory and practices. Skills in operating computers. Ability to pay attention to detail and retain information readily. REMOTE This is a remote position with various work locations. This position pays $15/hr. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: * 401k savings & company match * Paid time off * Paid holidays * Maternity leave * Parental leave * Military leave * Other leaves of absence * Health, dental, and vision benefits * Health savings accounts * Flexible spending accounts * Life & disability benefits * Identity theft protection * Pet insurance * Sales Positions are eligible for a Variable Incentive * Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Henry Schein Animal Health is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, and/or disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.