NHS Human Services, Inc.

We use technology to solve problems in spaces, light, and more things to come for our customers, our communities, and our planet.

Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.

Job Summary

The Operations Manager will be responsible for overseeing warehouse operations with a focus on safety, end-user satisfaction, financial performance, and productivity. This role demands a data-driven leader who can speak and present effectively, demonstrate a strong belief in process sustainability and continuous improvement, and leverage technology to enhance operations. The ideal candidate will have a minimum of a bachelor’s degree, preferably in Supply Chain Management, Finance, or Lean Principles, and possess extensive experience in warehouse operations.

Key Responsibilities

1. Safety and Compliance

• Ensure all safety protocols and compliance standards are strictly followed

• Foster a safety-first culture through training, audits, and enforcement of best practices

• Conduct regular risk assessments and implement corrective actions as needed

2. End User Satisfaction

• Maintain high levels of service quality and operational excellence to meet customer expectations

• Address and resolve end-user concerns promptly and effectively

• Work cross-functionally to improve order accuracy, timeliness, and overall service experience

3. Financial Performance

• Monitor and manage operational budgets, ensuring cost-effectiveness and efficiency

• Oversee end-of-period financial reporting and analysis, ensuring accurate data-driven insights

• Implement cost-saving initiatives without compromising safety or service levels

4. Productivity and Process Improvement

• Drive efficiency and productivity improvements using Lean principles and process optimization strategies

• Utilize data analytics to identify trends, inefficiencies, and opportunities for continuous improvement

• Ensure that technology and automation are effectively used to enhance operational performance.

5. Leadership and Team Development

• Lead, engage, and develop a high-performing team focused on accountability and continuous growth

• Conduct regular performance evaluations, provide coaching, and create development plans for employees

• Foster a culture of collaboration, innovation, and operational excellence.

6. Technology and Data Utilization

• Leverage technology to improve warehouse operations, tracking key performance indicators (KPIs) effectively

• Utilize Excel proficiently for data analysis, reporting, and decision-making

• Prepare and deliver impactful PowerPoint presentations to senior management and stakeholders

Qualifications & Requirements

• Bachelor's degree (preferably in Supply Chain Management, Finance, or Lean Principles)

• Minimum of 5 years of experience in warehouse operations

• Proven track record in operations leadership, including safety, financial performance, and process improvements

• Strong people leadership skills with an emphasis on engagement, team development, and performance management

• Intermediate computer skills, including proficiency in Excel and PowerPoint

• Excellent verbal and written communication skills, with the ability to present data-driven insights effectively

• Experience implementing technology-driven solutions to improve efficiency

Key Competencies

• Data-driven decision making

• Safety and compliance enforcement

• End-user satisfaction management

• Financial acumen

• Process improvement & Lean Principles

• People leadership & Team development

• Effective communication & Presentation

• Technology utilization & Automation

The Operations Manager will be a vital leader in driving operational success while fostering a culture of safety, efficiency, and engagement. If you are passionate about optimizing warehouse operations and developing high-performing teams, we encourage you to apply.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Please click here (https://www.eeoc.gov/poster) and here (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf) for more information.

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

E-Verify Participation Poster (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

e-verify.gov

eeoc.gov (https://www.eeoc.gov/employees-job-applicants)