NHS Human Services, Inc.

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Sr - Business Analyst-Technical Writer

Connecticut

• Analyze and document business requirements and processes related to public sector service delivery for a single or multiple related State agencies.
• Formulate alternative solutions to satisfy these requirements, which may involve business process reengineering, and/or the deployment of information technology.
• Plan and/or conduct end user training for new applications.
• Prepare cost benefit analyses according to State CBA methodology.
• Develop and/or oversee plans for the execution of a solution from project inception to conclusion.
• Construct data models and activity/process models as may be required to define system functions.
• Provide support for the installation, testing, data conversion, implementation, and ongoing maintenance of information systems.
• Conduct and document the results of special studies dealing with systems and/or business process issues.
• Facilitate sessions to gather and document requirements and explore solutions. Superior negotiating, analytical, group facilitation, and relationship management skills.
• Work effectively with all levels of State staff from clerical through agency executive management.
• This includes skillful interviewing capability.
• Possess superior organizational and written/verbal communication skills.
• Hands-on Data Modeling and Process Modeling experience may be required for some assignments.
• An understanding of current information technology with an ability to conceptualize solutions to business problems in the most effective and cost-efficient manner.

{=html} <!-- --> - multi-tier (mainframe, departmental/midlevel, and desktop) computing; 2) - the use of internet and intranet to facilitate service delivery; 3) - electronic data interchange; 4) - imaging; 5) - data warehousing; and, 6) - geographic information systems. - The deployment of information technology must be consistent with the State\'s architectural framework which is based upon the philosophy that information sharing, data integration and network interoperability is the - basis for effective and efficient service delivery to the citizens of Connecticut.) - An ability to integrate solutions across multiple functional and technical environments is required. - Requires a minimum of two years of experience in the last two years. - Must hold a BA/BS degree. - Same qualifications as Business Analyst - Requires a minimum of five years of increasingly complex and responsible experience in the last five years. Must hold a BA/BS degree (advanced degree a plus).