Job Information
Baylor Scott & White Health Scheduling Coordinator - Post Transplant in Dallas, Texas
JOB SUMMARY
The primary responsibility of the Scheduling Coordinator Transplant is to coordinate the scheduling of pre and post transplant patients for testing, procedures and consults as required by protocol or clinical need.
SHIFT AND SCHEDULE:
Monday to Friday 8:00 am - 4:30 pm
ESSENTIAL FUNCTIONS OF THE ROLE
Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week).
Contact patient before and after appointment is scheduled to confirm date and times.
Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested.
Input patient appts and information in appropriate databases (1-4).
Medicare Cost Report data entry.
Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
Gather patient clinical data from outside offices as needed for chart, appts, and patient follow-up.
Chart incoming patient information and distribute to coordinators and physicians.
Assist in transplant clinics with posting labs, scheduling appts, etc., as needed. Prepares needed patient information (via data entry and copying) for appropriate selection committees.
Maintains office supplies for appropriate area.
KEY SUCCESS FACTORS
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to multitask.
Ability to follow instructions and respond to upper managements' directions accurately.
Must be able to work autonomously, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
BENEFITS
Our competitive benefits package includes the following:
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.