Job Information
Methodist Health System Medical Assistant/ Patient Representative - Family Practice Clinic in Dallas, Texas
Hours of Work :
0800 - 1700
Days Of Week :
Monday - Friday
Work Shift :
Job Description :
Days Of Week :
Work Shift :
8X5 Day (United States of America)
Job Description :
Your Job:
This Patient Representative-Medical Assistant positon will focus mainly on front office with back office assist and is responsible for handling both administrative and clinical tasks to effectively and promptly assist with managing patient flow. Greeting, instructing, scheduling appointments; entering patients into the computer system; determining insurance benefits; Assist with Patient inquiries while working under the general direction of the Physician or Nurse. Provide medical care to individuals and families as ordered by the physician by carrying out routine clinical tasks, entering the correct information into patient records, helping to educate patients, and doing any other tasks that fall under the scope of your license.
Implement patient care under the guidance and direction of the all physicians, ma’s and/or. Office Manager(s).
Sets up patient appointments, surgical admissions, procedures, referrals, obtains precertification on scheduled hospital test and tests ordered by the physician. Arranges surgery schedule with patients, other professionals and healthcare facilities.
Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies and schedule patient appointments. Collects payments and enters charges into computer system.
Registers new patients into computer system and verifies all patient addresses, telephone numbers and insurance information.
Maintains strict patient confidentiality, follows HIPPA Guidelines, and use discretion when discussing patient information.
Willingly participates in continuing education and other appropriate activities to maintain professional competence.
Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
Must be able to support the clinic efficiency and cohesion.
Prepares new and established patient records for office visit by filing current reports, obtaining requested reports from outside facilities and generalized filing duties.
At facilities with X-Ray equipment, medical assistants’ trained and NCT certified will perform x-rays (within their scope of practice) ordered by providers.
Performs additional tasks, special projects and/or duties as assigned.
May screen phone calls during triage under the supervision of a physician, provider, or nurse. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to the nurse or physician.
May perform intramuscular, intradermal, or subcutaneous injections approved by the physician and will complete the required documentation.
Performs CLIA waived lab testing, specimen collection (e.g. phlebotomy, cultures) under physician supervision and prepare and storing specimens properly and corresponding lab company pick up.
Assists physicians/providers and/or nurses in providing health care to patients in accordance with clinic policies and procedures.
Performs general medical assistant duties as appropriate within the certification and state guidelines. Conforms to OSHA Regulations and Precautions.
Participates in daily, weekly, or monthly quality assurance monitoring of all clinic procedure supply and equipment: medications, vaccines, clinical equipment, and any patient testing supply.
Demonstrates an extensive working knowledge and practice of infection control procedures. Maintains an organized, confidential, disinfected and clean work area.
As instructed and directed by the physician or providers, notifies patients of test results, refills medications, and assisting with health care forms.
Performance requirements
Knowledge, skills, and abilities
Knowledge of OSHA Regulations and Precautions, medical assistance practice, and patient care. Knowledge of clinic examination, diagnostic and treatment room procedures. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public. Ability to interpret and apply guidelines and procedures. Ability to maintain quality control standards. Strong positive interpersonal skills; can effectively communicate both verbally and written. High degree of initiative and organizational skills.
Education
Graduation from an accredited program for medical assistants.
Certification Required:
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
Current Healthcare Provider Basic Life Support (CPR) Certification required from AHA (American Heart Association)
Experience and skills
Two or more years of professional medical assisting in a practice setting preferred.
Typical physical demands:
Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires normal visual acuity and hearing, occasionally lifts and carries items weighing up to 100 pounds with assistance, and extensive standing and walking.
Typical working conditions
May include exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment including working under stressful conditions or working irregular hours.
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Established to meet the healthcare needs of North Texas communities, our fast-growing network of providers includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. Methodist Medical Group employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
A Best Place to Work 15 years straight by the Dallas Business Journal
150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review
Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
One of three 2019 Top Healthcare Diversity Organizations in the U.S.
Military Friendly Employer, Silver Designation
Our Care Commitments
Take Care of Patients
Take Care of Each Other
Take Care of Ourselves
Take Care of Methodist
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly® Employer, 2023
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly® Employer, 2023
Equal Opportunity Employer
It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.