Job Information
APTIM Desktop Support Technician in Dallas, Texas
At APTIM , we come to work each day knowing that we are making an impact on the world. Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing carbon and energy use, and from making cities more resilient against the threats of climate change to restoring contaminated ecological systems.
Job Overview:
The Remote Desktop IT Tech is responsible for providing remote technical support to users of the company's computer systems. This includes troubleshooting hardware and software issues, documenting support interactions, and providing training to users. The ideal candidate will have strong technical skills and be able to work independently and as part of a team.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
Key Responsibilities/Accountabilities:
Provide remote technical support to users of the company's computer systems.
Troubleshoot hardware and software issues.
Provide training to users.
Document all support interactions.
Stay up-to-date on the latest technologies.
Basic Qualifications:
Bachelor's degree in Computer Science or a related field.
2+ years of experience in IT support.
Strong technical skills, including knowledge of Windows, Microsoft Office 365 and Azure Active Directory.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance.