Job Information
TEKsystems Customer Service Representative in Columbia, South Carolina
Customer Service Representative
Compensation and Schedule Details:
Starting Pay: TBD
Training: 3-4 weeks
Shift: Onsite
Role Highlights:
Industry: Call Center, Customer Service, Health Insurance
Employment Type: Contract
Location: Columbia, SC – Candidates must live within 30 minutes of location
Role Benefits:
Benefits available on the first day and frequent company events for employees.
Attendance & Metrics bonus
A Day in the Role:
Handle about 50-80 inbound calls per day, sometimes outbound depending on the situation.
Handle inbound calls from customers.
Receive and answer questions regarding their insurance policy.
Role Requirements:
Must have 1 year in call center experience or high call volume.
Must have at least a high school diploma or GED
Microsoft Words, Outlook, Excel proficiency
Problem solver / comfortable handling de-escalations
Able to multitask and prioritize when it comes to multiple complex projects or queues.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbia,SC.
Application Deadline
This position is anticipated to close on Mar 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.