Job Information
Pacific Langham Chicago Corporation Massage Therapist Full Time in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12001214
PRIMARY OBJECTIVE OF POSITION:
Primary responsibility is to deliver excellence in quality Spa services to guests/visitors/members in a timely, courteous and efficient manner. Escorts clients to and from treatment rooms, attending to any immediate needs throughout Spa visit. Assists in providing information to any inquiries and helps to coordinate all guest requests for services.
RESPONSIBILITIES AND JOB DUTIES:\ Maintain complete knowledge of:\ All Spa Services\ All Spa Products\ All Beauty Salon Services\ All Fitness Programs\ Maintain complete knowledge and comply with hotel and departmental policies and procedures.\ Set up workstation with necessary supplies. Maintain cleanliness throughout shift.\ Meet with Supervisor/skin Care Consultant to review business status and follow up action.\ Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.\ Handle guest complaints by following the instant guest pacification procedures and insuring guest satisfaction.\ Maintain cleanliness of Spa/Locker rooms\ Escort guests to and from treatments.\ Perform any task deemed necessary by management.\ Legibly complete requisition for additional supplies/materials and submit to Spa Assistant Manager or Front Desk Supervisor.