NHS Human Services, Inc.

Description:

The Opportunity

Hyatt seeks an enthusiastic Senior Global Director to join our Hyatt Sales Force. (Learn more about the Hyatt Sales Force in this short video (https://navstream.com/meet-the-hsf/#film) .) In this role, you will be the bridge between Hyatt’s customers and the sales teams at hotels, collaborating closely in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.You take an innovative approach to nimbly addressing customer needs. You are personable, approachable, and organized.

The Role

The HSF Senior Global Director – Hyatt Inclusive Collection is a remote role that requires initiative works independently – and thrives as a part of a larger dynamic team. The Hyatt Sales Force Americas team is seeking a highly motivated and skilled individual with a strong desire to lead and make an impact in our organization. This is not a position of tenure but a position of leadership, where you are responsible for refining communication among various stakeholders, leading a team of Directors and/or Managers, guiding and reporting on market and industry trends, and ensuring that projects are completed in a timely and efficient manner. Additionally, this role is responsible for a portfolio of global accounts. This unique role holds responsibilities across M&E and HIC global sales teams, supporting the success of the overall HSF organization.

Core expectations:

Vision and Strategy: Having a clear vision and strategy for the organization's growth and success. This includes understanding the current challenges faced by the organization and identifying opportunities for improvement.

· Strategically develop key accounts through account management of the group to shift market share, drive brand loyalty, and deliver profitable results.

· Ensure that projects are completed and that stakeholder needs are met by following through and committing to the necessary time and resources.

Leadership: Providing effective leadership to the organization, which includes setting a positive tone, building trust, and creating/maintaining a collaborative culture. Also leading by example and inspiring others to perform at their best.

· Directly manage a team of Global Sales Directors & Managers within the M&E and HIC teams.

· SIP Compensation will follow the new BETA SIP format with a hybrid emphasis on strategic company priorities, revenue growth targets, and leadership/development.

Communication: An effective communicator, both internally and externally. Being able to articulate the organization's goals and vision clearly to all stakeholders, including colleagues, customers, and partners. Ability to present to and engage with audiences in person and virtually from C suite boardrooms to large conference venues in a way that represents the values and mission of the organization.

· Refine communication among various stakeholders to ensure that project goals are understood and met.

· Organize and prioritize multiple projects simultaneously, ensuring that deadlines are met.

· Use your vast understanding of Excel, Cognos, and Envision to develop reports and analyze data, ensuring that stakeholders have the information they need to make informed decisions.

Accountability: Taking ownership and being accountable for the organization's performance. Setting measurable goals and holding themselves and their team accountable for achieving them.

· Support worldwide hotel sales needs based on agreed priorities and anticipated business levels and recommend strategic initiatives based on industry expertise.

· Support the development and growth of the Hyatt Inclusive Collection as industry-leading

· Change Management: Being adept at managing change within the organization. This includes identifying areas that need improvement, developing a change plan, and effectively implementing it.

· Results: Delivering results. Driving growth and profitability for the organization while ensuring that all stakeholders are satisfied with the organization's performance.

· Use strategic thinking to identify potential problems and develop solutions.

· Collaboration: Collaborating with other leaders within the organization to drive collective success. Fostering a culture of teamwork and collaboration to ensure that all teams are aligned toward achieving common goals.

· Oversight on HSF initiatives including but not limited to FAM coordination, organizing and aligning field/HSF communication, Hyatt Inclusive Collection, and partnering with internal business partners and stakeholders on the success and growth of programs.

· Be available for off-peak work and travel as necessary to ensure project success.

Qualifications:

To be successful in this role, you will need:

•A bachelor’s degree is preferred or equivalent experience in sales, marketing, or hospitality management.

•A minimum of 5 years of experience in global sales.

•Experience across Sports, Media, Entertainment, Luxury & Lifestyle, all-inclusive brands, and Meetings/Events is preferred.

•A proven track record of achieving sales targets and growing market share.

•Comprehensive knowledge of hotels and sales practices.

•Excellent communication, negotiation, and presentation skills.

•A strong customer focus and relationship-building and customer service skills.

•Ability to influence stakeholders and business partners.

•A genuine desire to lead others, be agile, and challenge the status quo.

•A high level of professionalism, integrity, and ethics.

•A passion for diversity, equity, and inclusion, curiosity, and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

•MS Office, Lanyon, Reserve, Opera, Oracle, and Envision preferred.

•This position is a remote-based role and can reside anywhere in the US.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Primary Location: US-IL-Chicago

Organization: Hyatt Corporate Office, Chicago

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: CHI014001

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.