Job Information
CHEROKEE INDIAN HOSPITAL AUTHORITY ANALENISGI OUTPATIENT TECHNICIAN (FT) in CHEROKEE, North Carolina
+-----------------------------------+-----------------------------------+ | ANALENISGI OUTPATIENT TECHNICIAN | | +-----------------------------------+-----------------------------------+ | ---- | | | ------------- ------------------- | | | Job Code: 2024-08-017 | | | Department: Analenisgi | | | FT | | | /PT Status: Regular Full Time | | | Salary Minimum 17.12 | | | Salary Midpoint 19.26 | | | | | | ---- | | | ------------- ------------------- | | +-----------------------------------+-----------------------------------+ | Position Closes: | | +-----------------------------------+-----------------------------------+ | | | | Job Responsibilities and | | | Qualifications: | | +-----------------------------------+-----------------------------------+ | # PRIMARYFUNCTION | | | | | | In preparation for an Outpatient | | | Tech position in Behavioral | | | Health, employee will train in | | | the Primary Care Department or | | | with a current trained ANA | | | Outpatient Tech employee in the | | | ANA Outpatient department to | | | learn the basics of the job. | | | Works under the direction and | | | supervision of the RN of the unit | | | or the Outpatient Behavioral | | | Health Nurse Manager.Provide a | | | direct link for all communication | | | between the patient, clinical, | | | and nursing staff.Create, | | | develop, and nurture culturally | | | appropriate interactions and | | | connections with customers, | | | co-workers, and the community at | | | large.Primary duties will be to | | | answer incoming telephone calls, | | | schedule patient appointments, | | | filing, and message delivery, | | | information retrieval, sending | | | and receiving faxes, utilizing | | | the copier to perform other | | | standardoffice duties as | | | assigned. May function as front | | | desk clerk as directed. | | | | | | # JOBDESCRIPTION | | | | | | Appointments | | | | | | - Greets patients/visitors, | | | makes necessary | | | notifications, assists as | | | necessary to facilitate | | | contact with the appropriate | | | persons, and directs to the | | | correct teammember. | | | - Works with customers in a | | | positive and courteous manner | | | to establish and maintain | | | effective working | | | relationships. | | | - Proficient in the use of | | | Electronic Health Record | | | (EHR) and Resource and | | | Patient Management System | | | (RPMS) to assist with | | | appointment schedules in the | | | outpatient clinics. | | | - Enter providers monthly | | | schedule and make changes to | | | the schedule as the RN | | | requests | | | - Schedule ALL appointments | | | Including provider and nurse | | | visits | | | - Print the follow-up | | | appointment notice for | | | patients who are in clinic | | | - Mail letters for | | | appointments. If appointments | | | are changed, call patient to | | | notify them of the change | | | - Mail no show letters | | | | | | {=html} | | | | | | | | | - Find out needs of the | | | patient, review the chart, | | | then schedule if appropriate | | | | | | {=html} | | | | | | | | | - Follow up on discharges and | | | patients who leave Against | | | Medical Advice for KAN, and | | | Inpatient stays to make sure | | | they have an appointment |