Job Information
West Virginia Employer Customer Service Representative in Charleston, West Virginia
Customer Service Representative Schedule: Monday Friday, 8:00 AM 5:00 PM Pay Range: $14.00 - $16.00 per hour (based on experience) Job Summary: A local company is seeking a Customer Service Representative to provide professional support to customers and assist with daily operations. The ideal candidate will be responsible for handling customer inquiries, dispatching work orders, and scheduling weekly appointments while maintaining a courteous and professional phone presence. Key Responsibilities: Respond to customer inquiries in a professional and friendly manner. Dispatch work orders to the appropriate teams as needed. Schedule and confirm weekly appointments. Utilize computer systems to manage customer data and track appointments. Maintain a high level of professionalism and customer service over the phone. Qualifications: High school diploma or GED required. Previous customer service experience is a plus but not required. Proficiency in MS Office and basic computer skills. Strong communication and organizational abilities. Why Join Us? Competitive pay based on experience. Regular business hours no weekends. Supportive team environment. Opportunity to grow within the company. Equal Employment Opportunity (EEO) Statement: All applicant information will be kept confidential in accordance with EEO guidelines.