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Iowa Department of Administrative Services Clerk Advanced in Cedar Rapids, Iowa

Clerk Advanced

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Clerk Advanced

Salary

$31,137.60 - $44,345.60 Annually

Location

Cedar Rapids - 52404 - Linn County, IA

Job Type

Full-time

Job Number

25-02392

Agency

400 Health and Human Services - Community Access Eligibility

Division

Health and Human Services - Community Access Eligibility

Opening Date

03/21/2025

Closing Date

3/31/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Melissa Nation - melissa.nation@hhs.iowa.gov

  • Description

  • Benefits

  • Questions

Job Description

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking a Clerk Advanced to join our team!

This position supports the Community Access and Eligibility Division by providing a variety of administrative support duties.

Duties:

The Clerk Advanced will prepare correspondence necessary from written or individual instruction; process incoming which includes opening, sorting, date stamping, imaging, indexing, distributing, and narrating on computer records; process outgoing mail. This position is responsible for acquisition of office supplies and forms; maintains the fixed asset inventory; assists in the training of other clerical personnel; provides limited PC support and coordinates equipment maintenance; maintains paper documents and filing system; and shreds documents as appropriate.

The Clerk Advanced will perform administrative duties according to agency policies and procedures, so that office personnel needs are met.

This position will be expected to back up other clerical staff when requested to do so; assign clerical work; instruct and assist other clerks; inform clerks of new or revised policies and procedures; provide supervisory assistance in ensuring clerical work is coded and classified correctly and is mathematically correct, as well as other general administrative duties. The ideal candidate will have knowledge of operating photocopy machines, calculators, and other standard office equipment.

Other duties as assigned by supervisor are completed accurately and within time frames designated. Travel to other offices as directed. Will participate in scheduled staff meetings and trainings.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

  • Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

  • Paid Time Off:Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

  • Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

  • Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.

  • Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.

  • Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.

  • Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  • Experience equal to one year of full-time clerical office or closely related work.

  • A total of one year of education and/or experience (as described in number one), where one month of accredited post-high school course work in a secretarial, business, or closely related program equals one month of full-time experience.

  • A total of one year of education and/or experience (as described in number one), where 30 semester hours of accredited college or university course work in any field equals one year of full-time experience.

  • A total of one year of education and/or experience (as described in numbers one through three), where certification from the state of Iowa Administrative Assistant Certificate Program equals six months of full-time experience.

  • Current, continuous experience in the state executive branch that includes the equivalent of six months of full-time work as a Clerk.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ClerkAdvanced-00017-90017.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

    02

    PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

    03

    How many months do you have of full-time clerical office or closely related work?

  • Less than six months of full-time clerical office or closely related work

  • Six months to less than 12 months of full-time clerical office or closely related work

  • 12 months or more of full-time clerical office or closely related work

    04

    How many months do you have of combined accredited post-high school course work in a secretarial, business, or closely related program AND/OR full-time clerical office or closely related work? One month of education equals one month of experience.

  • I do not have any of the combined education and/or experience

  • Less than 12 months of the combined education and/or experience

  • 12 months or more of the combined education and/or experience

    05

    How many months do you have of post high school education in any field and/or full-time clerical office or closely related work? 30 semester hours equals 12 months of experience.

  • I do not have any of the combined education and.or experience

  • Less than 12 months of the combined education and/or experience

  • 12 months or more of the combined education and/or experience

    06

    Have you completed the State of Iowa Administrative Assistant Certificate Program? IF YES - How many months do you have in one or a combination of the following: full-time clerical office or closely related work, accredited post-high school course work in a secretarial, business, or closely related program (one month of course work equals one month of full-time experience) OR accredited college or university course work in any field (30 semester hours equals one year of experience; 15 semester hours equals six months of experience)?

  • I have not completed the State of Iowa Administrative Assistant Certificate Program

  • Less than six months of the experience; post high school course work in a secretarial, business, or closely related program; or accredited college or university course work in any field or a combination of these

  • Six months or more of the experience; post high school course work in a secretarial, business, or closely related program; or accredited college or university course work in any field or a combination of these

    07

    Which best describes your education and experience? (if multiple responses apply for you, please choose the one that best fits).

  • Bachelor's Degree (or higher) or 4 plus years work experience with a major/emphasis in a Human Services related field (ie: Social Work, Counseling, Public Administration, Human Resources, Communications, Criminal Justice, Paralegal)

  • Associate's Degree or 2 plus years work experience with a major/emphasis in a Human Services related field (ie: Social Work, Counseling, Public Administration, Human Resources, Communications, Criminal Justice, Paralegal)

  • Not Applicable

    08

    Are you a current state employee?If YES:How many months of full-time work experience do you have in the job classification ofClerk?

  • Six months or more of full-time work experience

  • Less than six months of full-time work experience

  • I am not a current State employee, or I have never worked in the Clerk job classification

    Required Question

Employer

State of Iowa

Website

hhs.iowa.gov

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