Job Information
Sutter Health Case Management Assistant in Castro Valley, California
We are so glad you are interested in joining Sutter Health!
Organization:
EMC - Eden Medical Center
Position Overview:
The Case Management Assistant acts independently under the supervision of the nurse Case Manager and/or Social Worker to coordinate and implement the integrated transition plan developed by the Case Manager or Social Worker. The Case Management Assistant uses effective interpersonal skills in managing the complex interactions involved with the position including explanation and coordination of benefits, availability of Sutter and community resources and payment denial notification when indicated. This position manages the complex process of efficiently and effectively coordinating movement through the continuum of care to ensure timely discharge. The Case Management Assistant promotes integration of the physician's transition plan through effective communication between the Care Coordination team, care providers, patients, families and external vendors.
Job Description :
EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.
Associate's: is required, or equivalent years of experience, as typically found in two - three years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly
Experience coordinating benefits and reviewing alternatives with patients and families.
Hospital experience
SKILLS AND KNOWLEDGE
Working knowledge of medical terminology.
Knowledge of alternate levels of care including criteria required for payment and applications processes.
Awareness and adherence of CMS and other regulatory guidelines specific to the discharge process.
Knowledge of patient transportation criteria.
Knowledge of available health care and community resources appropriate for populations served.
Knowledge of individual and family influences of cultural and spiritual values in health care.
Knowledge of data collection techniques.
Excellent oral and written communication skills.
Excellent interpersonal skills and time management skills, ability to work effectively in a fast pace environment with rapidly shifting priorities and competing demands.
Ability to work independently with a minimum of direction.
Ability to exercise discretion and prioritize tasks, seeking input as indicated.
Intermediate PC skills and word processing skills required.
Job Shift:
Days
Schedule:
Per Diem/Casual
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
One Weekend Shift a month
Benefits:
No
Unions:
Yes
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.01 to $43.77 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.