Job Information
Scotiabank PIC Wealth Manager - Burlington, ON in Burlington, Ontario
PIC Wealth Manager - Burlington, ON
Requisition ID: 202496
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose of Job:
The Wealth Manager is a non-registered senior relationship manager and is responsible for representing a total wealth offering to high net worth (HNW) and ultra-high net worth (UHNW) private wealth clients. The Wealth Manager will support clients to achieve their life and financial goals through close collaboration with the team of experts in the Centralized Registrant & Investment Advisory Team (CRIA) who will recommend solutions for client’s short and long term holistic wealth management and investment growth goals, through a firm wide investment strategy and a disciplined and defined wealth management process.
A Wealth Manager develops client relationships to gain an intimate understanding of their life goals, circumstance and needs in order to provide multidisciplinary private wealth solutions integrated into ongoing and continuous life based discovery process that is supported by a robust offering from experts from the overall total wealth teams. Through this understanding, he/she will be responsible for engaging Bank and Scotia Wealth Management partners as needed to deliver on wealth strategies and directing our “team of experts” to deliver on our value proposition and client experience expectations.
The Wealth Manager will focus on acquiring and managing new clients, while deepening relationships with a book of existing high value clients. He/she will also be responsible for identifying high net worth/ultra-high net worth prospects in specific markets by developing acquisition strategies and maintaining a prospect sales pipeline in order to generate sustainable and profitable growth.
The incumbent understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring that all activities conducted follow internal policies and procedures and have a thorough knowledge of permissible activities under the regulatory environment.
Major Accountabilities:
Client Relationship Management
Delivering exceptional client experience and the wealth advisory value proposition
Developing a professional, mutually beneficial and profitable relationship between the client and Private Investment Counsel
Participate and document the Relationship Manager’s ongoing wealth conversations with clients that develop and sustain an intimate and ongoing understanding of client life goals, circumstances and wealth needs
Collaborate with team of experts and total wealth partners to provide life-based wealth solutions focused on enabling client goals and life plans
Based on an intimate understanding of their clients’ situation, identifying and capitalizing on new business opportunities throughout the lifecycle of client relationships
Consistently delivering the desired client experience during all client interactions
Using strong knowledge of the Bank’s, Scotia Wealth Management and Private Investment Counsel diverse products and services, to ensure the client’s needs are well understood, documented and satisfied
Act as the primary point of contact for clients
Directing and utilizing the team of experts to deliver on wealth strategies and wealth value promise
Partnering with all internal product/service business partners, as required ensuring client needs are met
Actively listening and seeking client feedback on services and the delivery of client experience
Consistently executing on SWM and PIC service standards regarding proactive contact, central client point of contact, recording and maintaining the Client Contact database
Responding to Senior Management inquiries, resolving problem situations autonomously when they arise
Proactively identify strategies to address client needs
Monitoring of client accounts to ensure optimal profitability is maintained in each relationship
Wealth Strategy Support and Execution
Document the Life Discovery process facilitated by the Relationship Manager in order to develop an in-depth understanding of client’s needs to support the CRIA teams’ recommended strategy and investment solutions based on the client’s needs, risk tolerance and short/medium and long term objectives
Collaborating with the Centralized Investment Management team who will execute upon defined investment management processes and with the Central Registrant and Investment Advisory Team (CRIA) to communicate advice to clients on their investment portfolio
Ensuring regular monitoring of client investment portfolios is completed by appropriate team of expert partners
Supporting the client’s Financial Plan and wealth strategy and participating in the client’s annual Financial Plan review process
Partnering with financial planning experts to engage clients in a robust discovery and planning process the output of which will be a detailed financial overview and plan
Contributing to the packaging of a long term roadmap to execute on key wealth strategies identified through the planning process
Coordinating the continual review and monitoring of a client’s financial plan and wealth strategies stemming from the plan.
Business Development
Developing and managing business plans including sales targets and marketing strategies for prospective and existing clients
Using a PIC defined business development and sales planning process to find and attract new clients, as well as consolidate assets from existing clients in order to increase share of wallet
Working closely with Market Lead to analyze market opportunities and develop appropriate business development, referral and partner inclusive strategies
Partnering with the Wealth Management Consultants in the business acquisition process
Identifying new business opportunities to gather additional assets and/or increase revenue
Executing on marketing strategies to attract and retain valuable clients by providing internal/external professional presentations and reports for growing relationships and conducting prospect meetings
Developing acquisition strategies, managing and maintaining a prospect sales opportunity pipeline in order to generate sustainable and profitable growth. This includes effective follow-up with prospects/referrals for any unsuccessful opportunities
Building and maintaining an awareness of local market and general economic conditions
Liaising with Bank & Wealth specialists to stay abreast of new enhancements, products and services, as necessary
Participating in local professional and community events and associations to develop and expand network of contacts by actively promoting and marketing Private Investment Counsel
Meeting with key industry and business leaders to identify prospects and referrals from internal and external networks / Centres of Influence (COI)
Collaborating and networking with internal and external stakeholders
Identifying referral opportunities for Bank and Scotia Wealth Management partners
Representing Private Investment Counsel at various business development events, internal and external presentations
Risk Management/Compliance
Maintaining awareness and ensuring compliance/adherence to all procedures, regulatory activities and guidelines including Privacy, Anti-Money Laundering, Anti-Terrorist Financing, FCAC, Know your Client, Occupational Health & Safety and Guidelines for Business Conduct
Participating in all aspects of compliance and the identification of actions or changes in policy and/or procedures in order to remediate non-compliance in the business.
Minimizing the Bank’s overall exposure to risk
Ensuring the suitability of total wealth strategy in alignment with clients’ financial goals, objectives and risk levels
Adhering to bank and firm standards, policies and business practices to ensure that Private Investment Counsel is meeting the appropriate regulatory and compliance requirements as they relate to both new and existing accounts
Escalating, documenting and reporting any unusual occurrences, suspicious or fraudulent activities, as per established procedures
Team Management / Membership
Providing strong team leadership within local market office
Participating in building a strong, positive team environment driving innovation and a high degree of engagement
Exhibiting an ability to listen, negotiate and communicate goals
Sharing knowledge, experience and responsibility with coworkers in a drive for the highest standards of professionalism and service excellence
Contributing to the effective and positive functioning of the Private Investment Counsel team and partners
Actively engages Bank and Scotia Wealth Management partners to share knowledge and enhance best practices integration
Building effective working relationships across the team and with various business line, internal and external stakeholders
Maintaining a high level of client service and effectively resolving client issues as required
Facilitating a culture of open and honest communication
Actively participating and contributing to coaching sessions, touch bases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Education/Work Experience/Designations
Deep wealth management know-how and depth of experience required as it relates to understanding economic and market data in order to describe the firm’s wealth solutions strategy to partners and clients
CSC
University Degree (Business, Economics, Accounting, Finance)
Strong knowledge of insurance an asset
Minimum 5 years direct experience in a senior wealth focused relationship management role and comfort in offering total wealth solutions to HNW and/or UHNW clients
Strong ability to understand and explain financial and wealth strategies and concepts integrated with life planning strategies
Expert relationship management skills
Strong business development skills which include networking, negotiation, sales and closing skills
Strong communication and influencing skills
Strong interpersonal, communication & listening and people management skills
Results/Goal achievement oriented
Self- motivated and disciplined
Executes with Integrity
Proficient in the completion of a Financial Plan
Thorough knowledge of each SWM & PIC Business Line’s value proposition.
Thorough knowledge of the full SWM product and service offering in order to identify opportunities across the SWM Team of Experts
Working knowledge of the products and services offered by Scotiabank partners in order to identify and refer clients as appropriate.
Ongoing Education/Development:
Must be willing to work towards completion of CIM within 24 months
Must be willing to work towards achievement of registrant status with provincial securities commission
Working Conditions:
Standard office environment
Long periods of concentration required to stay current on wealth strategies
Non-standard hours the norm in order to establish develop client base, meet clients (in/outside of the office), sometimes requiring travel by car or plane depending on location.
Location(s): Canada : Ontario : Burlington
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.