Job Information
TEKsystems Hybrid Account Specialist in Brooklyn Park, Minnesota
Description:
Responsible for obtaining and maintaining long-term customers by understanding customer inquires and building strong relationships Answer inbound inquires via phone and email from customers Enter in customer orders, respond to customer needs and questions Deescalate customer issues and inform management of ongoing customer concerns when necessary Provide accurate price quotes, shipping availability, order changes, etc. to customers Provide outstanding customer service with high sense or urgency Work with internal sales and warehouse teams to answer customer questions
Skills:
account manager, customer service, call center, order entry
Top Skills Details:
account manager,customer service,call center,order entry
Additional Skills & Qualifications:
2+ years of customer service experience (manufacturing CSR, call center, order entry, retail management) OR B.A. Degree and 6+ months of customer service exp
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.