NHS Human Services, Inc.

Title: NGIS Assistant General Manager FT w/Benefits Location: United States-Washington-Bremerton Job Number: 24000236 Join us as our next Assistant General Manager at Naval Base Kitsap, WA at the Navy Gateway Inns and Suites. ELIGIBLE FOR A $2,500 HIRING INCENTIVE (must meet eligibility req’t) Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ? While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the NGIS located on Naval Base Kitsap-Bangor/Bremerton no two days will look the same. o You can expect an unforgettable, dynamic, and competitive work environment. o We are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day. This is where YOU fit in: NGIS Naval Base Kitsap is in need of a Assistant General Manager to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families. So, what does a typical day look like? What does it take to succeed? o Assists the GM in operating a professional Department of Defense (DoD) lodging operation consistent with those services and amenities provided in a commercial midgrade hotel for guests in a Temporary Duty TDY Permanent Change of Station PCS or Leisure status. o Provide excellent customer service to our valued and honored guests. o Provides program oversight and participates in improvement efforts to include Mystery Shop Calls, review of customer response results, and room inspections, to ensure program standards are maintained. o Performs management internal controls (MIC), reviewing and developing internal controls to prevent loss and improve cost saving measures. The Qualifiers: o 3 years of experience in administrative technical or other responsible work which enable applicant to gain general knowledge of operational practices. ü May substituted one year of academic study above the high school level in a hotel/lodging/hospitality school for 6 months of general experience. o 1 year of responsible experience that provided an in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. ü Experience should include background in most of the following: procurement of supplies and equipment, operational efficiency, sanitation, internal finance controls, budgeting, staffing, room design, and decorating or similar work. o Must pass a pre-employment criminal background check. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal salary & comprehensive benefit plan. o Benefits begin on DAY ONE ü Medical/Vision & Dental ü 401(k) & Pension Plan ü Life & Disability Insurance ü Sick and annual leave accruals ü Tuition reimbursement program ü Continuity of Employment Programs for Military Spouses ü Tax Free shopping, worldwide, at any Navy Exchange location ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! ü Employee Assistance Plan (EAP)* *Includes LifeMart Discount Savings Program Qualifications: A total of 4 years of experience consisting of the following GENERAL EXPERIENCE 3 years of experience in administrative technical or other responsible work which enabled the applicant to gain a general knowledge of operational practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION OF EXPERIENCE 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE One year of responsible experience that provided an in-depth knowledge of hotel/motel or institutional management or other related service industry management and operations. Such experience should include background in most of the following procurement of supplies and equipment operational efficiency sanitation internal finance controls budgeting staffing room design and decorating or similar work which demonstrated the knowledge and abilities of the operational