NHS Human Services, Inc.

The mission of the Department of Developmental Services (DDS) is to create, in partnership with others, innovative and genuine opportunities for individuals with intellectual and developmental disabilities to participate full and meaningfully in, and contribute to, their communities as valued members. The Assistant Director works in the Department’s Bureau of Program Integrity under the supervision of the Director of Internal Controls. The bureau is tasked with developing, implementing and maintaining the departmental internal control standards to ensure that departmental systems, policies and procedures are adequate to achieve departmental goals, protect assets, accurately report and account for activity, comply with all program laws, rules, regulations and contracts and maximize impact of limited resources on the delivery of need based services; assisting all members of management in fulfilling internal control requirements and achieving their operational objectives; developing systems, policies and procedures to ensure compliance with internal control objectives. The Assistant Director willdirectly supervise the Risk Analyst. The Assistant Director will manage the Risk Analyst’s assignments and workload to ensure alignment with Bureau and Department priorities. This will include meeting with the Risk Analyst on a daily basis to set priorities, on a weekly basis to ensure the Risk Analyst is supported in meeting deadlines and completing assignments, and engaging in regular monthly planning session to identify future projects, priorities and resource needs. The Assistant Director willindirectly supervise 4 regional Internal Controls Coordinators. This will include participation in the hiring, training, and supervision of these staff. The Assistant Director will coordinate the activities of the regional Internal Controls Coordinators, providing guidance, training, and oversight of internal control activities which are tasked to them. This will include organizing and facilitating regular statewide meetings of the group. The Assistant Director reviews the internal operations of the Department’s business functions to assess the effectiveness of the policies and procedures under which the Regional Internal Controls Coordinators operate in their capacity as oversight agents for the activities of regions and departments. The Bureau will utilize interns on a regular basis. The Assistant Director will assess Bureau needs and make recommendations to engage in thehiring of interns to assist with discrete projects as needed. The Assistant Director will directly supervise Bureau interns. This will include participation in the hiring, training, and supervision of these staff. The Assistant Director willlead day-to-day effortsto ensure that DDS has the tools and data it needs to conduct monitoring and oversight operations as well as report to DDS and EOHHS senior leadership and other oversight bodies. The Senior Manage willconduct assessments of Department operations and business processes, make recommendations for infrastructure and project-based enhancements, and collaborate with the Director of Internal Controls, the Department and Secretariat leadership tolead planning efforts for capital funding requests. The Assistant Director will provideproject managementfor the Bureau in developing, implementing and assessing new business processes. The Assistant Director will provide project management and lead planning efforts for the Department in developing proposals, ensuring alignment with Secretariat priorities, and implementing statewide projects receiving Capital Funding. The Assistant Director will be responsible for working with leadership to support thecoordination of external and internal audits for the Bureau, which includes tracking the activities of various auditing entities, and following up on audit findings. The Assistant Directoridentifies priorities for internal audits andprepares an annual plan for conducting audits in collaboration with the Director of Internal Controls. The Assistant Director manages the staffing resource assignments and oversees the completion of follow-up activities. The Assistant Director prescribes and ensures implementation of necessary control activities and works in collaboration with the Director of Internal Controls on reporting out on findings and recommendations, and documenting resolution. Assistant Director will alsoset standards for audit administration and will be responsible to ensure that internal departments receive notice of an audit or review, or undertake their own department-specific audit, monitor potential auditor independence issues and other auditor fiscal reviews, outcomes and reports. The Assistant Director will work with the Director of Internal Controls in managing the DDStheft and fraudhotline. This will include developing action plans for completed investigations and conducting administrative reviews for some theft/fraud cases. The Assistant Director will be responsible for leadingdata analysisfor internal and external investigations into potential fraud, waste, abuse or theft. The Assistant Director will work with EOHHS IT as well as EOTSS to ensure that theDepartment’s IT systems are sufficient and are in compliance statewide and that data governance standardsare in place to ensure compliance with privacy and confidentiality requirements. with a particular focus on state operated group homes. The Assistant Director will identify risks to data sources and systems for maintaining data; recommend and implement solutions to integrate data from antiquated systems into a centralized data management solution. The Assistant Director usesdata analyticsto identify risks in the business areas for which the Department has oversight, recommends mitigating controls for such risks, and ultimately protects against fraud, waste and abuse. The Assistant Director also works with Risk Analyst to ensure standard procedures are development and implemented for periodic tests of the Departments’ system transactions and back up documentation to ensure State Finance Law, and Comptroller regulations, policies and procedures are followed. The Assistant Director works closely with theRisk Analyst to design and implement data analytics tools and business* intelligence reportingthat will support business and operational needs, management monitoring, internal / external audits and investigations. The Assistant Director will lead efforts to ensure the statewide standardization of payroll policy and processes and implement an automated solution for staff scheduling with a front-end interface with SSTA to ensure supervisor resources are sufficient for real time management of time and attendance, OT mitigation, and audit automation by Bureau. The Assistant Director will identify opportunities to improve processes and willlead pilots of planned projects in regions or departments. This will include working with the Risk Analyst and regional Internal Controls Coordinators to design pilot policy and procedures, data analytic and reporting tools, and method for monitoring the effectiveness of the pilot procedures or operations. The Assistant Director will consult with the Bureau and the pilot project team in order to makerecommendations to improve the pilot model for implementation statewide. The Assistant Director willdesign and lead staff trainingon fraud waste and abuse internal controls and program integrity, and assist the Director of Internal Controls in determining the proper method and format for instituting training requirements on Bureau subject matter and monitoring staff completion. The Assistant Director will design ad-hoc trainings as necessary on Bureau Procedures, or to support internal departments in the development of best practices for program integrity, for example, training on a new Department records retention policy. The Assistant Director willrepresent the Bureau on a number of Department and Secretariat initiativesto ensure program integrity and internal controls perspectives are integrated into the decision-making planning process. The Assistant Director will lead Bureau initiatives for internal controls and program integrity, and will take a leadership role in Department initiatives as appropriate to ensure statewide consistency in practice and process, sufficient internal controls, and adoption of best practices to ensure program integrity. The Assistant Director will leadBureau Initiatives to assess and mitigate waste and ensure the optimal use of public resources, such as standardizing records retention and destruction policies and procedures, implementing statewide electronic records management platform, and will support Department initiatives for document control. About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds Pre-Hire Process: Recommended candidates must successfully complete pre-employment screening which includes: * Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry * Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori * National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Developmental Services *Title: *Assistant Director of Internal Controls Location: Massachusetts-Boston - 1000 Washington St Requisition ID: 240009K8