Job Information
Robert Half Admin Assistant in Boston, Massachusetts
Description
Our client in the healthcare industry is offering a short-term contract employment opportunity for an Administrative Assistant in Boston, Massachusetts. This role involves providing exceptional customer service and administrative support in an onsite employee health center, primarily catering to adults. Great opportunity to contribute to a medical organization
Responsibilities:
Deliver top-notch customer service to address inquiries and issues
Coordinate referrals as part of the role's requirements
Handle registration tasks to facilitate smooth operations
Efficiently manage fax communications as part of daily responsibilities
Organize and schedule appointments, ensuring seamless operations
Use Epic Software for various administrative tasks
Carry out phone triage to assess and direct calls appropriately
Undertake QA management to maintain high service standards
Requirements
Proficiency in customer service, able to professionally and courteously handle all customer inquiries and complaints
Ability to schedule appointments efficiently, ensuring optimal allocation of resources and time
Willingness to work onsite, demonstrating flexibility and adaptability in various work environments
Familiarity with Epic Software, capable of utilizing the software for various administrative tasks
Skilled in operating fax machines, enabling effective communication and document transfer
Proficient in triage, capable of prioritizing tasks based on urgency and importance
Experience in referral coordination, able to manage and oversee patient referrals efficiently
Knowledge of QA Management, ensuring all tasks and processes adhere to quality standards and regulations
Apply Today! We are interviewing immediately!
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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