NHS Human Services, Inc.

TouchPoint

Salary: $46,000-58,000 per year

Other Forms of Compensation: Up to $2,500 annually

Schedule: Full time; Monday through Friday, 2nd shift roughly 2pm-12:30am. More details are available upon interviewing.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As a Housekeeping Service Manager, you will be responsible for directing and supervising the EVS operational needs of the housekeeping department at a 342 bed hospital. You will coordinate the tasks of 25-30 housekeeping associates per shift, assist in training and development, uphold standards, perform daily rounding, and serve as a liaison between administration and unit departments to provide the highest possible level of service.

Essential Duties and Responsibilities:

• Coordinates housekeeping activities with other departments.

• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.

• Establishes work standards and work flow while establishing and implementing policies and procedures for departmental operations.

• Encourages and mentors staff creativity and innovation.

• Ensures compliance with all regulatory agencies.

• Proactive in the achievement of the facility goals and objectives.

• Inspiring associates by setting a positive example and engaging directly in tasks.

• Demonstrates quality leadership in meeting performance plans.

• Responsible for department’s financial data and statistics and monitoring of unit expenditures.

• Develops and recommends department operating budget and ensure the department operates within budget.

• Additional duties as assigned

Preferred Qualifications:

• Environmental services, housekeeping, or janitorial experience preferred; we will offer training

• Strong work ethic, hospitable and compassionate approach, drive, and initiative for quality and customer service

• Experience in a hospital, senior living, military, facilities, or related healthcare setting

• 1 or more years of supervisory/management experience with the ability to hold staff accountable

• Excellent written and verbal communication skills and able to problem solve both one-on-one and in group situations

• Ability to use a participative approach to managing staff

• Understanding of budgeting processes and awareness of profit and loss concepts

• Excellent administrative and organizational skills and the able to prioritize

• Ability to function appropriately under stressful conditions.

• CRCST or other applicable sterile processing certification is preferred.

• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf) for paid time off benefits information

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1376162

TouchPoint

PASCHA A BELNAVIS

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