Job Information
Beth Israel Lahey Health Part-time Receptionist in Beverly, Massachusetts
Job Type: Regular
Time Type: Part time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Welcome to The Herrick House, part of Beth Israel Lahey Health Continuing Care. Our teams of nurses, aides, food service, and environmental service employees work to create an environment that supports the physical, mental, emotional, and spiritual needs of our residents along with their families.
Position Summary:
Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for meeting and greeting all visitors to the residence and directing them to the appropriate person/area. Directs all incoming phone calls to the appropriate party and performs other clerical duties such as filing, typing, mail sorting, etc.
Job Description:
Front Desk Responsibilities
Handles all incoming telephone calls in a professional and courteous manner
Directs calls to the appropriate person/department
Greets guests and visitors in a professional and courteous manner
Directs guests and visitors to the appropriate person/department
Coordinates front desk activities
Communicates with co-workers either verbally, through the communication log book, and email
Maintains the front desk in a neat and orderly manner
Ability to respond calmly in emergency situations
Responds to resident requests in a kind and courteous manner
Ensures new employees receive employee name tag on orientation day
Sorts mail as needed
Directs all mail forwarding to appropriate address
Checks levels and fills (if needed) paper in copier, fax machine and printer
Contacts vendor for copy machine/fax machine issues
Supports The Herrick House Executive Director and management team as directed
Completes new resident welcome packets
Assists the Director of Business Services with special projects as assigned 18. Assists the Director of Business Services with billing, inputting data into the billing system, cash receipts, etc.
Handles the timely process of resident rate increases
Performs similar and other related duties as required
Filing Responsibilities
Files all check requests and vendor invoices
Conducts periodic review of vendor files ensuring invoices are being filed in correct folders as directed
Files appropriate documentation in order in each of the residents’ financial folders
Conducts periodic reviews of the residents’ financial files ensuring all documentation is being filed in the correct areas as directed
Cash Deposits/Receipts
Monitors petty cash balance held at reception desk
Maintains and posts guest meal tickets
Takes direction from Director of Business Services in completing the process of cash deposits
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled