Job Information
TEKsystems IT Service Desk in Bartlesville, Oklahoma
Description
Identifies and learns appropriate software and hardware used and supported by the organization.
• Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configurating systems and applications.
• Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Performs post-resolution follow-ups to help requests.
• Develops help sheets and frequently asked questions lists for end users.
Required and Preferred Skills and Experience
• Provides technical/functional and/or administrative support.
• General working knowledge of specific systems, terminology and procedures used within the department.
• Performs routine tasks.
• Able to solve problems and make basic decisions.
Skills
Help desk, Service desk, Troubleshooting, Customer service, Windows 10, Active directory, Phone support, Windows
Top Skills Details
Help desk, Service desk, Troubleshooting, Customer service
Additional Skills & Qualifications
Identifies and learns appropriate software and hardware used and supported by the organization.
• Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configurating systems and applications.
• Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Performs post-resolution follow-ups to help requests.
• Develops help sheets and frequently asked questions lists for end users.
Required and Preferred Skills and Experience
• Provides technical/functional and/or administrative support.
• General working knowledge of specific systems, terminology and procedures used within the department.
• Performs routine tasks.
• Able to solve problems and make basic decisions.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bartlesville,OK.
Application Deadline
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.