Job Information
Hyatt ASSISTANT BANQUET MANAGER in BARCELONA, Spain
Description:
The Assistant Banquet Managerwill assist the Department Head in managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment, and schedules required staff for banquet functions. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests.
This role will be expected to effectively and proactively monitor the daily functions of the Banquets Department. This is including providing support and guidance to the banquet team, as well as other departments in the Hotel. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
Responsibilities may include:
Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys
Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders
Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
Responsible for proactively reviewing staffing and equipment needs
Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
Responsible for maintaining a high energy, positive, professional appearance
Responsible for developing innovative and creative décor for Banquet function space
Responsible for short and long term banquet functions in the front and back of the house
Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Ability to develop ideas for special events and holiday functions
Event Services Manager are an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the F&B Director, Restaurant Manager and Stewarding Manager, to ensure a successful Food & Beverage Team.
Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.
Qualifications:
What we will love about you
Full Time position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail oriented and organized
Hotel experience and a thorough understanding of all levels of banquet service
2 years minimal previous experience as a Event Services Manager/Assistant, Catering/ Convention Services Manager/Assistant Manager, Event Services Captain or Event Services Supervisor, typically with Hyatt
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
What you will love about us!
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Employee cafeteria
Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Primary Location: ES-Barcelona
Organization: Grand Hyatt Barcelona
Job Level: Full-time
Job: Banquets
Req ID: BAR000111
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.