Job Information
PeopleReady Customer Service Representative in Balsam Lake, Wisconsin
Customer Service Representative:
PeopleReady of Hudson, WI is now hiring Customer Service Representatives in Balsam Lake, WI!
Apply today and you could start as soon as this week.
As a PeopleReady associate you'll benefit from:
Connections and experience with some of the top companies in your area
Great benefit package options
Get matched to jobs quickly.
Competitive pay and steady schedule
The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!
Pay Rate:
The pay rate for this job is $19 - $22 / hour*
What you'll be doing as a Customer Service Representative:
Manage incoming calls and communicate with customers via phone and email
Generate and process accurate quotes, orders, invoices, applications, etc.
Create, update, and maintain accounts for new and existing customers
Educate customers and potential customers by answering product questions; suggesting and providing information about other products
Work with the company's internal departments to meet our customers' needs
Develop product knowledge on the application of screen media and wear components in the aggregate, mining, and concrete industries through the use of internal resources and customer interactions
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Completes supporting paperwork and data entry as required
Build and maintain customer relationships to ensure customer satisfaction
Provide professional customer service to all customers
Obtain quotes and information from suppliers and vendors
File freight claims for damaged or lost shipments
Identify opportunities to improve service levels to external customers
Identify and implement new processes to improve customer support service
Assist in developing customer service procedures, policies, standards, documents, etc.
Performs all other related duties as required or assigned
Job Requirements:
1-2 years of experience
High School Diploma or GED
Flexibility to work in a dynamic and fast-paced environment
Able to deal with frequent change, delays, or unexpected events
Strong communication skills and a positive attitude
Typically possess advance computer skills with proficiency in using Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
Use of an ERP system, and experience with data analysis applications
Ready to take control of the way you work?
Complete our application to join the PeopleReady team today.
Please contact our Hudson, WI branch for more information:
Branch # 3417
Address: 1810 Webster St., Hudson, WI 54016
Email Address: 3417-br@PeopleReady.com
*Hourly pay rates are a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.
Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs, as well as number of paid days off and/or more generous paid sick leave days. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates .
PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identify, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
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PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.