NHS Human Services, Inc.

**Job Description [The Accreditation and Certification Specialist (ACS) is selected by and responsible to the Director of Education and Examination and the Accreditation and Certification Manager and performs complex consultative services and technical work in the planning, development and implementation of the agencys pre-licensure education, continuing education and examination functions. Work involves providing technical assistance on program services; assisting in the preparation of performance measure reports and other research projects; developing procedural manuals; approving and auditing education providers and courses; providing examination support, including recommendations regarding examination content, development and delivery functions; and providing consultative and technical services to agency program staff. The ACS works under general supervision with moderate latitude for the use of initiative and independent judgment.

Essential Duties ]{arial",sans-serif"=""}**

Performs an array of technical, research, planning, policy, program assessment, and administrative activities related to the review and oversight of continuing education and pre-licensure education providers and assist in the development of techniques for approving providers and course content.

Evaluates and responds to emails from educators regarding curriculums, student hours, credit hours, and distance learning applications, performing and collaborating with TDLR staff in resolving technical problems.

Reviews and approves education providers and courses.

Serves as liaison to staff, licensees, third-party vendors, government agencies, or the general public to explain and provide technical assistance on program specifics and requirements.

Participates with the examination development as a Subject Matter Expert for various industries.

Analyzes legislation and assists with development of recommendations for policy and programmatic issues relating to the implementation and improvement of the Education and Examination Division. Evaluates Divisions performance measures and goals. May participate in Cost Estimate, Bill Analysis or other agency legislative and/or implementation team.

Studies, reviews, analyzes and evaluates operations, outputs and activities to identify gaps in resources, recommends improvements, prepares reports of findings and assist in developing action plans.

Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement and support to other members of the staff and team, while upholding the agencys core values.

Assists in the collection, organization, analysis, and/or preparation of materials in response to requests for program information.

May monitor, review, and evaluate providers to ensure compliance with program policies, procedures, statutes, and rules.

Develops Frequently Asked Questions (FAQs) and Frequently Given Answers (FGAs) for the Education and Examination Division.

May conduct training and provide guidance to staff in the development and integration of new or revised methods and procedures for education providers and examination processes.

May provide administrative support to the Education and Examination Director regarding presentations to the various advisory boards and other meetings to provide recommendations on program objectives and goal.

Complies with Division and/or Agency training requirements.

Keeps management appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the agency.

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