NHS Human Services, Inc.

Assesses patient's general condition and takes vital signs and weight. Provides support and guidance to patients who are completing pre-clinic surveys. Works with a multidisciplinary team of providers to identify and schedule patient visits. Sets patient expectations about team-based model and clinic experience. Attends multidisciplinary case conference and team huddles to convey patient's situation and background to the team. As indicated by the patient, attends visit to serve as an advocate and combine treatment recommendations at the end of the visit into a viable care plan. Establishes follow up of care plan based on preferences and choices (e.g. virtual monitoring, virtual touch points, or in-person/phone follow-up).Facilitates patient's journey through the healthcare system (scheduling, referrals, and obtaining medications). Provides reminders for care plan tasks and support behavior modification. Serves as the first point of contact for patients served in the clinical care units. When appropriate, refers patients to external services to ensure their needs are fully met. Supports and assists providers during patient exams, treatments, or procedures. Maintains and restocks supplies and equipment for patient exam and treatment rooms. Supports and participates in educational and research initiatives within the clinic. Participates in critical evaluation of patient care to ensure that the program continues to improve and evolve in its care pathways. Maintains exam rooms for necessary supplies and materials.Ensures cleanliness. Prepares list of medical supplies needed.Prepares equipment and aids physician during treatment, examination and testing of patients. Educates patient/family about diagnostic procedures, nutrition and maintenance of health and wellness. Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients in collection of samples and tests.Maintains/reviews patient records, charts and other pertinent information.Records tests and examination results in patient's chart. Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions. Maintains patient confidentiality. Schedules referrals and tests.Performs other related duties as assigned.