NHS Human Services, Inc.

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1091246

Overview\ PepsiCo is a global food and beverage leader with a product portfolio including 22 brands that generate more than 1 billion in annual retail sales. Our Main businesses- Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi Cola - make hundreds of enjoyable food and beverages that are loved throughout the world.

At PepsiCo you get the best of both worlds: an entrepreneur mindset plus reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel lifes work. Bring your unique perspective. Bring curiosity. Bring ingenuity and drive. Well give you a platform to be on a global scale.

This Service Manager will have 8 Direct Reports, with approximately 90-100 technicians/indirect reports. This role falls under the PBNA (Pepsi Beverages North America) division of PepsiCo, and will cover the New England States.

*The person selected for this position must reside within the MA, CT, NH, ME market and will include approximately 25% travel

Responsibilities\ * Provide functional leadership and support to Medium / Large market Pepsi Equipment Services teams with the goal of achieving Service Excellence by improving the scorecard measures of Customer Service, Productivity, Process, and Cost.\ * Cascade all Headquarter/Region/ Location objectives for equipment prep, move, and repair processes.\ * Strong cross functional communication skills.\ * Participates in regular meetings with Market Channel Managers & Market Senior Director.\ * Span of coverage greater than 100 employees, 105,000 field assets, and 120,000 base activities.\ * Conducts weekly staff meetings with direct reports.\ * People Development - Building a bench for the future.\ * People Leadership - Clear accountabilities and measures.\ * Manage various pilot projects, considered a headquarters resource.\ * Utilize Coaching for Service Excellence to develop a strong MES team that connects with the Sales Organization to implement platforms.\ * Service as the field point person for various National and Sector based service operations, testing and projects to include R&D, testing and location support.\ * Provide high visibility support to the headquarters element to include special projects, R&D testing and overall support.

Compensation and Benefits:\ * The expected compensation range for this position is between \$102,800 - \$172,100 based on a full-time schedule.\ * Location, confirmed job-related skills and experience will be considered in setting actual starting salary.\ * Bonus based on performance and eligibility; target payout is 12% of annual salary paid out annually.\ * Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.\ * In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications\ * Optimal Prior Experience:\ * 5-10 years managerial experience in Supply Chain (SC) operations utilizing analytical and organization skills. Mechanical aptitude helpful.\ * Possess a strong background of performance to include Work group development, infrastructure optimization, large scale project management, operating in a high-profile executive environment and the ability to demonstrate strong leadership skills, with a track record of developing talent.\ * A Solid logistics and sourcing background is fundamental.\ * Bachelor\'s Degree Required for this position

Technical Skills:\ * Creates & implements process improvements acros regions inclusive of infrastructure setup to support inventory and move, and service area routing to support repair.\ * Ensures customer service focus of PES team based on broad customer/sales knowledge and experience.\ * Serves as an expert resource to others in the use and interpretation of SC systems information, inclusive of problem-solving analysis of Key Performance Metrics (KPI), Financials and National Scorecard data.\ * Exceeds customer expectations through sales and operations knowledge and experience.\ * Strong computer skills in Microsoft Office, CETS, Click, Business Objects (BO) Reporting and WWPM/ESSBASE.\ * Leadership Behaviors: Target behavior for job role listed below. Scale is 1-5.

* Planning & Scheduling - 5\ * Leading & Motivating Others - 5\ * Developing Others - 5\ * Organizational Alignment and Strategic Thinking - 5\ * Driving Results - 5\ * Problem Solving & Analysis - 5\ * Process Orientation - 5\ * Customer/Sales Knowledge - 4\ * Mechanical Aptitude/Technical Expertise - 3\ * Systems Knowledge - 5\ * Business/Beverage Industry Knowledge - 5

Demonstrated Capability and Success:\ Meets and exceeds financial plan delivery\ Delivery of KPIs to stabilized standards\ Meets, exceeds PES scorecard criteria\ Recognized as a key leader by headquart