NHS Human Services, Inc.

Job Description:

Program Leader (Infrastructure)

Leads large and complex infrastructure transformation initiatives. This role will be based in Atlanta and will be reporting to a senior IT leader.

Responsibilities:

The Infrastructure Program Leader should have overall exposure to enterprise IT and portfolio business knowledge. He/she should be able to define architecture vision and realization roadmap for an enterprise-scale strategic transformation program. Expected to engage with senior leaders on a regular basis to help shape the strategy.

Envisages impact of new trends to innovate new solution areas and create new . Innovates and positions next-generation IT solutions

Presents next-generation technology/solution proposition to client

Provides enterprise architecture strategy in large transformation/outsourcing deals.

Leads multi-disciplinary cross organizational teams to realize architecture vision of the client. Becomes the trusted, technical advisor for customer line of business, providing thought leadership and application of technology to business problems.

Leads team towards next-generation architecture, technology and solution visioning.

Positions oneself as an advisor in own areas of architectural expertise

Provides thought leadership on use of specific application technology for innovation and cost reduction. Assists in identifying cost and process management across common technologies. Assist in lifecycle and innovation management of the common technologies deployed in the enterprise. Provide architecture oversight for critical, large or complex projects. Qualifications:

15 years in a similar leadership role in an enterprise having a large IT and complex infrastructure

Sound process and technical knowledge in establishing and managing data center operations, Application Support, Desktop Engineering, Infrastructure Engineering.

ITIL process knowledge and ability to apply such towards effective IS operating procedure

Extensive experience of developing and growing high performance teams

Solid experience in articulating operational successes via SLA, metrics, and other performance reports

Experience in service management frameworks and the ability to manage the same in accordance to engagement KPIs

Ability to interact with senior executives

Proven ability to structure both organizations and services to deliver optimal performance

Sound grasp of cost management

Ability to articulate complex topics to clients of all levels

Solid negotiation skills with 3rd party suppliers

Demonstrated sense of commitment towards exceeding customer expectations

Quality focus in delivery and deliverables

Proven ability to execute across a complex technology landscape Excellent analytical and logical thinking skills

Experience driving change in large and complex organizations

Experience driving strategic enterprise business solutions

Experience leading transformation initiatives

Strong communications and interpersonal skills

Strong commitment to customer service.

Liaise with customer to lead enterprise / business solutions

Ability to work on multiple projects simultaneously to provide solution /guidance /direction

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.