Job Information
Truist Cloud Governance Program Analyst in Atlanta, Georgia
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Individuals within the Cloud Governance Process Analyst role review, monitor and report on adherence, and provide support as required, to the governance and control processes that support Truist’s Cloud presence, spanning Azure, AWS and various SaaS/PaaS providers.
The Technology Governance Process Analyst applies a solid understanding of concepts within the assigned technology segment and key processes that enable and maintain the service lifecycle and applies expertise to drive continual improvement through process enhancements and evolution as new technology and automation shapes the landscape.
While focusing on enhancing knowledge of Truist processes, culture and clients, this role collaborates with and supports teammates across the technology organization including corporate governance and risk teams and business application teams and makes recommendations for process, metric and reporting improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Assists the governance manager and leads in translating strategic goals into actionable tasks.
Creates reporting templates and processes for governance team KRIs and KPIs
Gathering data from technology segments and governance teammates for roll up reporting
Identifies data quality issues and collaborates with teammates to remediate
Identifies efficiency and automation opportunities for data gathering, documentation and reporting
Monitors progress of creation and maintenance of policy, standard, processes and procedures documentation
Prepare and develop presentation and communication materials, including reporting and email templates, knowledge articles, training
Ensure reports and communications from team are accurate, timely and well written
Ensure timely reporting and completion of activities and deliverables required by EPEO teammates, related to policy, standards, process and procedure reviews and compliance training requirements.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or GED
Analytical and organizational skills
Reporting and analytics
Communication and presentation skills including creating, writing, editing, verifying and formatting information
ITIL Certification
COBIT Training
Project management certification
Agile certification
IT governance and compliance experience
Preferred Qualifications
Bachelor of Business Administration
Knowledge of service management, program management and data tools
Experience in the Financial Services or Payments Industry
Problem solving skills
Ability to work independently
6. Experience leading complex projects
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)