Job Information
Library Systems & Services Knowledge Management Specialist in Arlington, Virginia
LAC Federal is seeking a Knowledge Management/Office 365 Specialist to support a federal cybersecurity client whose mission it is to secure and protect the Nation’s critical infrastructure resilience. The Knowledge Management Specialist would support a large, multi-team branch of cybersecurity partner engagement specialists.
This position will be a hybrid of remote and onsite in Arlington, VA.
Advise content owners on content management processes and on optimal delivery and accessibility of their content
Provide ongoing maintenance and support for a robust organizational structure for multiple teams and leadership to easily archive, locate, and query data from a shared content portal.
Collaboratively work with client teams to increase adoption and content use.
Develop and maintain onboarding material and provide organizational platform training and guidance on best practices.
Provide strategic guidance and advice to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management / transfer needs.
Requirements
Bachelor's degree in a relevant field.
U.S. Citizenship required (required by federal government for position).
Active Secret security clearance required and an ability and willingness to upgrade to Top Secret.
PREFERRED QUALIFICATIONS:
Knowledge of and experience configuring and maintaining information and task management tools such as Confluence, Jira, SharePoint, and relevant Microsoft Suite applications.
Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions
Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects
Excellent oral and written communication/presentation skills
Demonstrated expertise with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project
Experience in the federal government sector
Relevant experience in administration, professional services, project management. Familiarity with cybersecurity is a plus.
Experience supporting DHS programs or initiatives strongly preferred
Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus
Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources