Job Information
MARKETSOURCE Receptionist in Alpharetta, Georgia
126460BRTitle:ReceptionistJob Description: Receptionist
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary
The Receptionist creates the first impression for all visitors and MarketSource employees in all interactions- on the phone, via email or in person. This role requires in-office coverage from 8 am to 5 pm five days per week. In addition to greeting and assisting visitors, answering incoming calls and directing calls to appropriate business partners, the receptionist provides general office support with a variety of clerical activities and related tasks including mail and/or package distribution and other related duties as assigned.
Essential Job Functions:
Greet guests in a professional, friendly, and hospitable manner
Professionally administer all incoming calls and requests
Type memos, correspondence, reports, and other documents as requested
Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and related information
Assist in the ordering, receiving, stocking and distribution of office supplies
Schedule and maintain conference rooms
Maintain and distribute accurate employee office phone list
Utilize the internal request portal to respond and track all work orders in a timely manner, ensuring excellent customer service
Assist with office/desk key distribution and management
Assist in new hire security badge process and distribution
Request building maintenance/repairs as needed
Assist the Facility Manager with project management coordination tasks (i.e. requests for construction, furniture, telecommunication, procurement, and Information Systems)
Build collaborative relationships with property management and executive administrative teams and communicate issues directly with them for resolution
Assist with and support miscellaneous facilities projects as assigned
Required Knowledge, Skills, and Abilities:
Working Knowledge MS Office Suite (Word, Excel, Outlook)
Ability to accurately type 45+ words per minute
Demonstrated ability to follow up and follow through independently
Excellent phone etiquette
Excellent verbal and written communication skills
Proven Customer Service skills
Strong organizational skills
Demonstrated excellence in interpersonal communication skills
Demonstrated ability to use good judgment and work independently on assigned tasks as well as make recommendations for improvement as appropriate
Job Requirements:
1 year of related experience in customer service and/or office administration; real estate environment highly desired
Tech Friendly/Savvy – Intuitive knowledge to effectively operate modern office devices
Excellent oral and written communication skills
High School Diploma or GED
In-office work 5 days per week (Monday through Friday), 8 am – 5 pm or as directed by Facilities Manager
Auto req ID:126460BRState:Georgia Job Category:Clerical and Administrative Additional Information:MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.Work Site City Selection:Alpharetta