Job Information
Oracle GenO Tech CAM Cloud Adoption Manager in ABU DHABI, United Arab Emirates
Job Description
What you will do:
Ensure a quick and smooth customer account activation, provide the customer with the relevant knowledge for early use.
Continuously monitor and review the adoption plan with the customer to ensure progress in line with their expectations, facilitate ROI, ensure success during critical stages (Go Live for example) and provide long-term customer support.
Identify and escalate new business opportunities.
Stimulate customer interest by sharing relevant information and facilitating their connection with relevant Oracle activities
Remove barriers: ensure the progress and rapid resolution of support tickets by engaging the relevant teams and defending the customer’s interests, while proactively identifying structural problems affecting the customer’s use of Oracle Cloud and developing a resolution plan.
Act as a customer advocate for product features and requirements.
What you will bring
BA/BS degree (or higher) in any relevant field
Relevant modules in your degree and/or working experience:
Project Management, Business or IT
Problem-solving skills, task planning and delegation skills
Passionate about IT and technology
Listening and coordination skills.
Energetic and sociable person with the customer at the heart of their concerns, constantly seeking to anticipate customer needs by offering advice, training, or methodology.
Able to understand customers' business requirements and their definition of success.
Collaborative skills with great networking skills and the ability to work in teams.
0-2 years working experience, creativity, and passion to join the team, working in a professional and competent manner.
Work experience in a customer facing role is a plus.
What we’ll give you
Significant investment in your professional development via training, and a social network of resources and leaders inside Oracle.
The opportunity to engage with a variety of customers in multiple areas.
Fun and flexible work for the ideal work-life balance.
An inspiring, inclusive, and multicultural community that values new perspectives.
Competitive pay and excellent benefits that will help you do your best work
Career Level - IC1
Responsibilities
As an Associate Internet Sales Consultant you will be responsible for providing presales technical/functional support to prospective clients and customers via the internet, while ensuring customer satisfaction. Deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product's strengths, relative to competitors. Participate in the design, validation, and presentation of Oracle software solutions.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer